
Jade
New layout is slow to start and sometimes devices status (color, brightness, etc.) gets stuck on "Loading..." They sometimes show "on" while they're off or "off" while they're on. I'd be less annoyed if you could still interact with the device even if you haven't gotten its status yet, but interaction doesn't work until you do. Unusual coming from such a well-established app.
13 people found this review helpful
Google LLC
17 September 2026
Hi, Jade. We're sorry to hear about the slow startup times, incorrect status displays, and unresponsive device controls with the new app layout. Log out, force-quit, restart your phone, and log back in. For unavailable devices: https://support.google.com/googlehome/answer/9494683
For more help, visit: https://support.google.com/googlehome/gethelp

SERGIO
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Good overall. When creating one automation, it activates for the next available day. If I want to automate something for an upcoming hour, for example, it won't work. It is very frustrating. Even some of them are still activating after deleting them, and some others simply won't activate (regardless of whether it's the same day or not). UPDATE: The reason was daylight saving time (automatic by home). Since Vancouver doesn't do it anymore, it needs to set up my address manually to work.
5 people found this review helpful
Hi, Sergio. We're sorry to hear that your scheduled automations are not working as intended. To troubleshoot visit: https://support.google.com/googlehome/answer/15765771
For more help, contact us: https://support.google.com/googlehome/gethelp

Brian Bechan
I don't know what happened but this app isn't working well for me now. I can't connect to two of my three home mini's, Google home speaker, nest protect or my two Chromecast's anymore. I used to like the app but unfortunately I can't figure out what's causing the issues and I am sick of searching and trying different solutions that don't go anywhere.
18 people found this review helpful
Hi, Brian. We’re sorry to hear that you're having trouble connecting multiple devices to the Google Home app, specifically your two Google Home Minis, your Google Home speaker, your Nest Protect, and two Chromecasts. We’d like to investigate this further. Please reach out to us here: https://support.google.com/googlenest/gethelp