
John Brown
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The router system is very good and reliable. However, the app has been very buggy, specifically in relation to SPC. I sometimes have trouble moving devices between groups. And almost daily, some devices get stuck in a blocked mode even though SPC says they should be on, requiring a router reboot. I have factory reset the router but did not help
30 people found this review helpful

Christophe Eyquem
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The app is very clunky, for a high-end solution of this price, Netgear should invest much more to have a modern, fast app that proposes a higher level of control and visibility over the home network. 1. the fact it takes 30s to launch and connect on the Wi-Fi at home to manage the mesh is not what we should experience in 2021. 2. when disabling access to one device, often need to refresh/ do it 2 times, also if a laptop is off, it is not the list of devices so cannot disable it until it connects
18 people found this review helpful

Harrison Lambeth
Do not use this app to set up your orbi mesh router. If it crashes after configuring the SSID, it will restart the setup from the beginning and get stuck in an infinite loop trying to connect your phone to the factory SSID. It also has multiple unnecessary 2+ minute wait timers to continue to further steps, which is super frustrating when nothing works and you have to restart the process from the beginning. Use the web browser setup instead - it takes 5 minutes and actually works.
6 people found this review helpful